Autel Drone Warranty: What's Covered
Autel offers warranties on their drones, depending on the specific model and purchase location. Generally, the warranty covers:
Manufacturer defects:
* Parts and Labor: Covers defects in materials and workmanship for a specified period.
* Battery: Some batteries might have separate warranties.
* Firmware: Autel provides software updates to fix bugs and enhance functionality.
Excluded from Warranty:
* Normal Wear and Tear: Cosmetic damages, scratches, and normal wear and tear are not covered.
* Abuse or Misuse: Damages caused by improper use, negligence, or accidents are not covered.
* Modifications: Unauthorized modifications to the drone void the warranty.
* Water Damage: Damage caused by water or other liquids is not covered.
* Environmental Conditions: Damage caused by extreme weather conditions, fire, or natural disasters is not covered.
Warranty duration:
* Standard Warranty: Most Autel drones come with a one-year standard warranty.
* Extended Warranty: Autel may offer extended warranties for additional costs. This can increase the coverage period and offer additional benefits.
How to Claim a Warranty:
* Register your drone: Registering your drone with Autel helps them track its warranty information.
* Contact Autel Support: Contact Autel's customer support team to initiate a warranty claim. They will guide you through the process and provide instructions for returning your drone.
* Proof of Purchase: You will need to provide proof of purchase, such as a receipt or order confirmation.
Tips to Extend Your Drone's Lifespan:
* Follow Autel's recommended maintenance schedule.
* Store your drone in a cool, dry place.
* Avoid flying in extreme weather conditions.
* Always use the correct battery and charging equipment.
Specific Warranty Details:
For detailed information about the warranty for your specific Autel drone model, refer to the user manual, the product webpage on Autel's website, or contact Autel's customer support directly.
Note:
* Warranty coverage may vary depending on the country of purchase.
* Autel's warranty policy is subject to change without notice.